며칠전부터 컴퓨터가 블루스크린이 뜨면서 오류발생하기에
해결방법을 못찾겠어서 문의드립니다.
오류 내용을 다음과 같습니다.
On Sat 2019-05-11 오전 10:55:50 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051119-13041-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xE2DE8)
Bugcheck code: 0x1 (0xFFFFFFFF832A4515, 0x0, 0xFFFF, 0x1)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Sat 2019-05-11 오전 10:55:50 your computer crashed or a problem was reported
crash dump file: C:\Windows\MEMORY.DMP
This was probably caused by the following module: ntkrpamp.exe (nt!KeInsertQueueDpc+0x4D9)
Bugcheck code: 0x1 (0xFFFFFFFF832A4515, 0x0, 0xFFFF, 0x1)
Error: APC_INDEX_MISMATCH
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 2019-05-10 오후 5:42:21 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051019-11185-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xE2DE8)
Bugcheck code: 0x1 (0xFFFFFFFF832A2515, 0x0, 0xFFFF, 0x1)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 2019-05-10 오후 5:20:35 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051019-11497-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xE2DE8)
Bugcheck code: 0x1 (0xFFFFFFFF83292515, 0x0, 0xFFFF, 0x1)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 2019-05-10 오후 1:58:40 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051019-11247-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xE2DE8)
Bugcheck code: 0x1 (0xFFFFFFFF83290515, 0x0, 0xFFFF, 0x1)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 2019-05-10 오후 1:36:17 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051019-14367-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xE2DE8)
Bugcheck code: 0x1 (0xFFFFFFFF832A2515, 0x0, 0xFFFF, 0x1)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntkr
Nadan Jo, [13.05.19 07:43]
nlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 2019-05-10 오후 1:14:31 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051019-11356-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xE2DE8)
Bugcheck code: 0x1 (0xFFFFFFFF832D3515, 0x0, 0xFFFF, 0x1)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Fri 2019-05-10 오전 10:52:39 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\051019-20170-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xE2DE8)
Bugcheck code: 0x1 (0xFFFFFFFF832E3515, 0x0, 0xFFFF, 0x1)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
On Thu 2019-05-09 오후 5:53:15 your computer crashed or a problem was reported
crash dump file: C:\Windows\Minidump\050919-17378-01.dmp
This was probably caused by the following module: ntkrnlpa.exe (nt+0xE2DE8)
Bugcheck code: 0x1 (0xFFFFFFFF832CF515, 0x0, 0xFFFF, 0x1)
Error: APC_INDEX_MISMATCH
file path: C:\Windows\system32\ntkrnlpa.exe
product: Microsoft® Windows® Operating System
company: Microsoft Corporation
description: NT Kernel & System
Bug check description: This indicates that there has been a mismatch in the APC state index.
This appears to be a typical software driver bug and is not likely to be caused by a hardware problem.
The crash took place in the Windows kernel. Possibly this problem is caused by another driver that cannot be identified at this time.
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